IT Advisory provides strategic consulting services to help organisations fully realise the value of their technology investments.
The service delivery focuses on four strategic groups:

• Reviews, Strategies and Planning
• IT Sourcing
• IT Governance
• IT Service Management

Reviews, Strategies and Planning

IT strategies create alignment between organisational aims and objectives and the supporting information systems and technologies.  Birchman’s methodology focuses on the following objectives:

• Continual alignment with corporate strategy
• Introduction of innovative and value-added service to customers which will enable a competitive advantage
• Promotion of open standards, platform-independence, reliability, ease of upgrade and maintenance
• Optimisation of the organisation’s IT infrastructure, services and resources to derive and realise maximum IT investment

IT Sourcing

Birchman has a practical four-phase approach which assists our clients achieve a successful sourcing outcome:

• A sourcing strategy needs to be developed to focus on the business requirements of the organisation and how they might be met
• The procurement phase allows the organisation to ascertain what responses it might get from the market.  Requirements are defined, tenders released and evaluated and candidate(s) selected
• During the contracting phase a suitable organisation(s) is selected, contracts are negotiated and established which form the basis of the relationship moving forward
• On-going management of the outsourced arrangements that have been established is critical to a successful outcome.

IT Governance

IT Governance is essential in helping organisations meet today’s business challenges in the areas of regulatory compliance, risk management and alignment of the IT strategy with the organisational goals. It addresses five key areas:

• Strategic Governance
• Value Delivery
• Resource Management
• Risk Management
• Performance Measurement

IT Service Management

IT Service Management provides a scalable framework of best practices to achieve quality service and overcome with difficulties associated in the growth or rationalisation of IT resources.

This competency consists of eleven disciplines split into two distinct sections; Service Support and Service Delivery. A key benefit to this approach is that it provides a single, definable, repeatable, and scalable documented framework for IT best practices that flow across the IT organisation. It clearly identifies roles and responsibilities for IT Service Management and defines IT in terms of services as opposed to systems.

IT Advisory clients include organisations such as; Allied Domecq, Scottish and Newcastle, Rio Tinto, Woodside, Synergy, Verve Energy, Serco, Repsol and Torres.

For more information on our IT Advisory services click on the two case studies on this page or contact us.